I have lots of ideas, but I don’t have a finished design – can you help?

Yes we can. Our design team will be glad to hear your ideas and will work closely with you to achieve a finished design.

We’ve drawn our ideas on photographs. Can we use this as our artwork?

It’s great that you’ve got a good idea of what you’re after. Our design team can certainly interpret your drawings into what we call ‘print-ready’ artwork. These are the actual files that our printer needs in order to be able to print your designs.

What are ‘print-ready’ files?

Print-ready refers to artwork that is formatted according to a specific set of criteria. This enables us to open your files directly on our print system, thus saving time and therefore reducing your costs.

Is there a fee for producing print-ready artwork?

Yes there is. This is based on the time it takes our team to produce your artwork, which varies significantly depending on the complexity of your requirements. Don’t panic though – our friendly team will provide you with a quotation before we start the process.

What exactly is vinyl?

Vinyl is actually short for ‘vinyl chloride’ – a chemical used to produce ‘polyvinyl chloride’ – more commonly referred to as PVC. It’s the flexible, “plasticised” form of PVC that we know as vinyl.

Can we set up a credit account with LW Graphics?

Yes you can – for orders made over the phone or on email. Orders through our shop need to be paid for in full at the time of ordering. Contact us today if you would like to discuss arrangements for a credit account.

I don’t have a PayPal account. Can I still order products through your shop?

Yes you can. You can use all major debit and credit cards without a PayPal account.